Frequently Asked Questions
Everything you need to know about your Wander Prints journey
How long will it take to receive my order?
Most orders are processed within 3-5 business days. Shipping times vary by location, typically taking 7-14 business days for domestic delivery and 15-21 days for international orders.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to our tracking portal to monitor your delivery in real-time.
What is your return policy for personalized items?
Since our products are custom-made, we only accept returns or replacements for items that arrive damaged, defective, or with a printing error on our part.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
How can I change my shipping address after placing an order?
Address changes can only be made within 12 hours of placing your order. Please contact our support team immediately with your order number to request an update.
Do you ship internationally?
Yes, Wander Prints ships to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.